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HOSTING HELP DESK FAQ

Question

Answer

I already have web-page hosted elsewhere. Can I move here?

Yes, just be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service with your current provider while waiting for InterNIC to complete the transfer process. We will provide you with a temporary IP address so you can mirror the site on our server. All e-mail and web pages will still be accessed from your current site. When InterNIC announces the completion of the transfer there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact your previous host to have them delete the old domain from their records and update their DNS record. If you use this same provider for your Internet access you will not be able to access your domain site until they update their DNS. When we file a modification, one of the current listed contacts must ok the move. InterNIC will send an email that you must ok to have the redirection of your domain completed. If the contact email on your domain has changed from the time you originally registered it, you will need to fax a authorization to complete the process using a tracking number we will provide upon request.

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